Privacy Policy
Effective Date: August 17, 2026
Last Updated: August 17, 2026
Foldspans (“we”, “our”, or “us”) operates the website foldspans.com and builds Shopify apps and themes. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our Shopify products.
Please read this policy carefully. If you do not agree with its terms, please discontinue use of our website and services.
Definitions
Service means the https://foldspans.com website and Shopify apps/themes operated by Foldspans.
Personal Data means data about a living individual who can be identified from that data.
Usage Data means data collected automatically from use of the Service (e.g. page visits, IP address).
Cookies are small files stored on your device.
Data Controller means the person who determines how personal data is processed. We are the Data Controller of your Personal Data.
1. Information We Collect
Personal Data
While using our Service, we may ask you to provide personally identifiable information including:
- Email address
- First name and last name
- Phone number
- Billing address, city, state/province, postal code
- Payment details (processed securely via Stripe or PayPal — we never store raw card data)
- Messages you send via our contact form or email
Shopify Store Data
When you install a Foldspans app on your Shopify store, we may access store data (such as orders, products, or customer information) strictly to the extent required to operate the app. Specific data accessed by each app is disclosed in the individual app listing on the Shopify App Store. We never sell or share this data with third parties for marketing purposes.
Usage Data
We automatically collect information about how you access and use our Service, including your IP address, browser type and version, pages visited, time and date of your visit, time spent on pages, and other diagnostic data.
Tracking and Cookies
We use cookies and similar tracking technologies to track activity on our Service. You can instruct your browser to refuse cookies or indicate when a cookie is being sent. However, refusing cookies may affect some site functionality.
Types of cookies we use:
- Session Cookies — required to operate our Service
- Preference Cookies — to remember your settings
- Analytics Cookies — to understand how visitors use our site (e.g. Google Analytics)
- Security Cookies — for fraud prevention and security purposes
2. How We Use Your Information
- To provide, operate, and maintain our Service
- To process your orders and deliver purchased apps or themes
- To send transactional emails (receipts, license keys, order confirmations)
- To respond to your support requests and inquiries
- To notify you about changes to our Service or products
- To improve our website, apps, and themes based on usage analytics
- To send occasional product updates or newsletters (you may unsubscribe at any time)
- To detect, prevent, and address technical issues or fraudulent activity
- To comply with applicable legal obligations
3. Legal Basis for Processing (GDPR)
If you are located in the European Economic Area (EEA), our legal basis for processing your personal data depends on the context:
- Contract performance — necessary to fulfill our agreement with you (e.g. delivering a purchased app)
- Legitimate interests — in our legitimate interests and does not override your rights (e.g. improving our products)
- Consent — you have given clear consent to process your data for a specific purpose (e.g. marketing emails)
- Legal obligation — necessary to comply with applicable law
4. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share data with:
- Service Providers — payment processors (Stripe, PayPal), email providers, hosting services, and analytics tools, only as needed to operate our business
- Shopify — as a Shopify Partner, we comply with the Shopify Partner Program Agreement and API Terms of Service
- Business transfers — if Foldspans is acquired or merges, your data may transfer as a business asset
- Legal requirements — if required by law or to protect the rights and safety of Foldspans, its users, or the public
5. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, or as required by applicable law. When you request deletion, we will remove your data within 30 days, subject to any legal retention requirements. If you uninstall a Foldspans Shopify app, we delete your store data within 48 hours of confirmed uninstallation.
6. Data Security
We implement industry-standard security measures including SSL/TLS encryption for all data in transit, secure servers, limited access controls, and regular security reviews. However, no method of internet transmission is 100% secure, and we cannot guarantee absolute security.
7. Your Rights (GDPR and CCPA)
Depending on your location, you may have the following rights regarding your personal data:
- Right to Access — request a copy of the personal data we hold about you
- Right to Rectification — ask us to correct inaccurate or incomplete data
- Right to Erasure — request deletion of your personal data
- Right to Restrict Processing — ask us to limit how we use your data
- Right to Data Portability — request your data in a machine-readable format
- Right to Object — object to processing of your data for marketing purposes
- Right to Opt-Out (CCPA) — California residents may opt out of the sale of personal information (we do not sell personal data)
To exercise any of these rights, email us at hello@foldspans.com. We will respond within 30 days.
8. Shopify App-Specific Data Practices
Each Foldspans Shopify app may collect specific data to deliver its functionality. Details are disclosed in each app listing on the Shopify App Store. Our commitments across all apps:
- We only request Shopify API scopes strictly necessary for app functionality
- We never access data beyond what is required to operate the app
- We delete store data promptly upon app uninstallation when requested
- We comply fully with Shopify Partner Program policies and API Terms of Service
9. Children’s Privacy
Our Service is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have collected data from a child, please contact us immediately and we will delete it promptly.
10. Third-Party Links
Our website may contain links to third-party websites such as the Shopify App Store. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on this page with a new effective date. We encourage you to review this page periodically.
12. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
- Email: hello@foldspans.com
- Website: https://foldspans.com/contact/
- Address: Foldspans, Rajkot, Gujarat, India